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You will receive a booking confirmation to the email address you have used to book. This will contain all the information you need for your appointment such as the full address and what you need to bring. 

Deposit & Payments

You will be required to pay a deposit to secure your booking. This payment will be deducted from your final payment at the appointment. 

You will be required to pay the remaining balance before you leave your appointment.


If you do not turn up to your appointment or you arrive late enough that the appointment cannot take place in the allotted time then you will receive no refund.


Cancellation Policy

I understand that things change, life happens and you may no longer be able to attend your appointment. 

Thats ok! but you must inform me of your wish to cancel/ change more than 48 hours before the appointment start time. You can do this by going to your booking confirmation email, scrolling down to the bottom and selecting Change/Cancel Appointment

You can then change the appointment to another date or cancel it.


If you need to cancel less than 48 hours before your appointment start time you will not receive a refund. In the event you have purchased a package you will lose that particular session from your package. 

To do this you will need to email me at Aurelloholistics@gmail.com



Once you have purchased a package you have committed to the appointment set and cannot receive a refund.

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